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Frequently Asked Questions

Q. Do I have to pack anything myself?

A. Just leave everything to us, our quotation includes full packing of your effects at origin, However, All beds should be stripped and ready for packing and different modes of shipment should be clearly marked in preparation.

Q. Is unpacking at Destination included?

A. Unless otherwise specified full unpacking is included as necessary together with re-assembly of any items that were previously dismantled at origin.

Q. How long will it take for my effects to reach their destination?

A. Prior to the packing and loading of your household effects we will advise you of the estimated transit time.

Q. What Insurance protection can I have?

A. At Advantage we can provide you with an Insurance programme that will give you the confidence of knowing that your household and personal effects are covered at all times.

Q. Do I need to be present whilst my effects are being packed?

A. It is always advisable to be at home in the event that questions regarding your effects arise.

Q. If the packing process takes several days is it possible to stay in the house overnight?

A. Our crew will make sure that the home is still comfortable at the end of each day. Beds and other essential items will not be packed until the final day.

Q. Can I have my duty free allowance included in my shipment?

A. Unfortunately your HM Customs allowance is only applicable as accompanied baggage on your personal flight


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